Comprehensive guide to transport options for seamless travel
City Center
Playa del Carmen1700 ft
Airports
Aeropuerto de Playa del Carmen (PCM)
1.1
mi
Cancun (CUN)
34.8
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
MXN 250 per day
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Services
Paid airport shuttle
Housekeeping
Car rental
Tours/Ticket assistance
Spa & Leisure
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness center
Jacuzzi
Public Bath
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
5Th Avenida Norte Esq. Constituyentes,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
5Th Avenida Norte Esq. Constituyentes,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Av. Benito Juárez
Los Fundadores Park
3700 ft
Beach
Kool Beach Club
2400 ft
Beach
Mamita's Beach Club
3000 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
2100 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
2600 ft
Gallery
Tierra Huichol
2700 ft
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
2900 ft
5ta Avenida
Galeria de Arte 5ta Avenida
2800 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
3400 ft
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
3400 ft
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1600 ft
Mall
Quinta Alegria Shopping Mall
300 ft
Museums
3D Museum of Wonders
100 ft
Church
Nuestra Senora del Carmen Catholic Church
100 ft
Museums
Museo Frida Kahlo Playa Del Carmen
1900 ft
Night club
Coco Bongo
1500 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
0 ft
Gallery
Riviera Art Gallery
300 ft
Beach
Playacar
500 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
300 ft
Gallery
La Galeria de Playa Art Gallery
1100 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1100 ft
Aquarium
Aquarium Beach
800 ft
Shopping Area
Plaza Las Americas
400 ft
Shopping Area
Plaza Calle Corazon
1000 ft
Casinos
Grand Riviera Casino
1700 ft
Night club
Mandala Playa del Carmen
1300 ft
Night club
Salon Salsanera
1200 ft
Night club
Blue Parrot
1300 ft
Store
MEGA Soriana
1600 ft
Restaurants
Los Aguachiles Calle 34
200 ft
Avenue 25 Calle 34
Bip Bip
100 ft
Constituyentes Av
La Fisheria
500 ft
5th Avenue Between 20 and 22
Sanborns
200 ft
Avenida 5
La Parilla de Manolo
200 ft
8th Street between 15th and 20th Avenue
Pasteleria
300 ft
Constituyentes Avenue and 25th Avenue Across street from Mega
La Vagabunda
900 ft
Avenida 5
La Bien Querida Restaurant
500 ft
Avenida 20 N Reina Roja Hotel
La Bien Querida
600 ft
Calle 20 S/N Entre 5 y 10
Fresco Habito
500 ft
1ra Avenida Between Constituyentes & Calle 20
Reviews and Ratings
Reviews from guests about their experience.
58%
loved their spa retreat and can’t wait to return.
5.8/10
Guest rating
Rooms
6.0
Location
8.8
Service
6.8
Dining
5.2
Guest reviews
5.8/10
based on 5 reviews
4/5
based on 36 reviews
7.2
7.2/10 based on 1641 reviews
#225 of 293 hotels in Playa del Carmen based on Tripadvisor
Henry
United States of America,
March
2025
6.0/10
My stay at the Caribbean Paradise Hotel & Spa was quite mixed. The location was fantastic, right on 5th Avenue with easy access to restaurants and shops. but my experience was marred by some disappointing issues. The pool area was under construction, making it unsafe and uninviting, and the lack of an elevator made it tough to navigate with luggage. While the staff were friendly and the atmosphere warm, these drawbacks significantly impacted my overall impression.
Rooms
6.0
The rooms were small and basic, and despite them being serviced daily, the cleaning left much to be desired. A bit more thoroughness would have made a huge difference.
Service
6.0
The staff were generally friendly and helpful, which made some experiences enjoyable. but there were moments of disappointing service, particularly at the front desk when I felt dismissed.
Location
8.0
The hotel's location is unbeatable, right in the heart of Playa del Carmen, close to everything. but it is quite noisy, especially at night from the surrounding bars.
Dining
5.0
The continental breakfast was underwhelming, lacking variety and substance, which was quite disappointing. I expected more options given the hotel's standing.
Facilities
5.0
The pool area was unfortunately not safe to use due to construction debris, and the lack of an elevator is a significant downside for those with mobility issues.
John
United States of America,
February
2025
5.6/10
I found my stay at the Caribbean Paradise Hotel & Spa to be a mix of highs and lows. The location was unbeatable, right at the corner of 5th Avenue, walking distance to many attractions. However, I did encounter some issues with noise from nearby bars and a persistent sewage smell in the bathroom that was off-putting. Despite these challenges, I appreciated the friendly staff who made efforts to ensure I was comfortable during my stay.
Rooms
5.0
The room was stylish and included a jacuzzi on the balcony, but the strong sewage smell from the bathroom was a drawback.
Service
6.0
The staff was friendly, especially Mary at check-in, who made my birthday special. However, not all interactions were positive, as some staff seemed unhelpful.
Location
8.0
The location is fantastic, central to everything and close to the beach. but it comes at the cost of significant noise from nightlife.
Dining
5.0
Dining options were limited, with only basic offerings available at the hotel. I'd recommend exploring nearby eateries instead.
Facilities
5.0
The pool area could use better maintenance, and there were safety concerns due to construction debris. but the spa services I booked were enjoyable.
David
United States of America,
February
2025
5.6/10
My stay at Caribbean Paradise Hotel & Spa was a mixed experience. On one hand, the location is unbeatable, right in the heart of Playa del Carmen's lively 5th Avenue. However, the noise from nearby bars kept me up until 2:30 AM, which made it hard to rest. Additionally, I encountered some issues with the service, particularly regarding the lack of basic amenities like a working elevator and communication about noise levels. Overall, I enjoyed the central location, but the discomforts left me disappointed. 🌴😕
Rooms
6.0
The room was stylish with a fridge and a jacuzzi on the balcony, but it was also quite cramped and not as spacious as I expected.
Service
5.0
While some staff members were friendly, I had a disappointing interaction with front desk staff regarding my late check-out request, which diminished my experience.
Location
8.0
The hotel is perfectly located near the beach and right on the bustling strip, making it easy to explore the nightlife and local attractions.
Dining
5.0
Dining options were extremely limited, with breakfast vouchers for a nearby restaurant that didn't meet expectations—it was just basic toast and coffee.
Facilities
5.0
Facilities were lacking; the pool area was in disrepair with construction debris, and the elevator was out of service, making it difficult with luggage.
Jacob
United States of America,
February
2025
6.2/10
I had a fantastic time at the Caribbean Paradise Hotel & Spa! The location was perfect, just steps from the beach and surrounded by vibrant nightlife. While the pool experience was less than ideal due to some guests taking chairs without using them, the staff were exceptionally helpful and friendly. Overall, I appreciated the charm of the hotel and the attentive service that made my stay enjoyable.
Rooms
8.0
My master suite with a Jacuzzi had comfortable amenities and a lovely two-side balcony, although the music from the nearby bars could be heard at night. If you're sensitive to noise, consider this when booking.
Service
10.0
The staff were very nice, especially Mauricilo and the lovely receptionist who greeted me each morning. They were always quick to assist and made me feel at home during my stay.
Location
10.0
The hotel's central location made it easy to explore Playa del Carmen, with the beach, restaurants, and shops all within walking distance. I felt safe and secure throughout my visit.
Dining
6.0
The breakfast options were quite basic with limited choices, but there were plenty of dining options nearby. This didn't detract much from my overall enjoyment.
Facilities
7.0
While the pool area could get crowded, the hotel offered various facilities including housekeeping and car rentals which were very convenient during my stay.
Sam
United States of America,
December
2024
5.6/10
My stay at Caribbean Paradise Hotel & Spa was a mix of highs and lows. The location was perfect, just steps away from the beach and vibrant shops, which I really appreciated. However, the noise levels were quite disruptive, especially with the bar below my room playing music into the early morning hours. While the ambiance was lovely, the lack of privacy in the bathroom and various maintenance issues made my experience less than ideal.
Rooms
5.0
The room felt cozy, but the transparency of the restroom doors was a huge drawback. Not to mention some issues with sound insulation.
Service
7.0
The front desk staff were friendly and accommodating, which made the check-in process smoother.
Location
10.0
Absolutely loved the location! It's right in the heart of 5th Avenue and very close to the beach.
Dining
5.0
The dining experience was disappointing, with a very limited continental breakfast that lacked variety and quality.
Facilities
5.0
The spa looked nice, but the pool's cleanliness was questionable, and I didn't find many other facilities worth noting.
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